5 Business Process Management pitfalls to avoid

Business process management (BPM) delivers significant benefits to organizations, but some organizations have faced many problems due to wrong turns along the way, according to Gartner, Inc. Gartner analysts have identified five BPM threats BPI (business process improvement) leaders need to be mindful of as organizations progress on their BPM initiatives."Considerable attention has been paid to... By sanjay.gupta gupta

Backup soln combines on-premise resources with Windows Azure cloud

CA Technologies has announced CA ARCserve D2D On Demand, a hybrid software-as-a-service (SaaS) data protection and disaster recovery solution that enables small businesses to meet demanding backup windows while protecting the integrity and availability of critical systems, applications and information.Unlike solutions that only provide local protection or only back up directly to the cloud, CA... By sanjay.gupta gupta

Olive deploys multi-tenant IT Management as a Service solution

Integrated, Single-Pane Solution Enables Proactive Infrastructure Monitoring and Trouble-Ticket Management Across Client OrganizationsNimsoft has announced that Olive Solutions, an India-based managed service provider (MSP), has deployed Nimsoft Unified Manager to improve its clients uptime through enhanced visibility, effective performance management and proactive problem resolution.Nimsoft... By sanjay.gupta gupta

Symantec aims at a more integrated approach to backup

Symantec has announced the latest edition of Symantec NetBackup 7.5 to help enterprises overcome their data protection challenges. The current approach to backup modernization offered by other vendors is broken, claims a Symantec release making the announcement. Data growth has been exponential while backup performance gains thus far have been incremental. At the same time, backup teams are... By sanjay.gupta gupta

Wipro completes largest e-gov project in India

Wipro Infotech, the India, Middle East and Africa, IT business unit of Wipro Ltd and a leading provider of IT and business transformation services, has announced the successful implementation of the Employees' State Insurance Corporation's (ESIC) Project Panchdeep, a healthcare administration program aimed at automating healthcare services to over 6 crore beneficiaries spread across the country... By sanjay.gupta gupta

Q4 2011 Busiest ever quarter for mobile malware

McAfee has released the McAfee Threats Report: Fourth Quarter 2011, revealing that malware surpassed the companys estimate of 75 million unique malware samples last year. Although the release of new malware slowed in Q4, mobile malware continued to increase and recorded its busiest year to date.The threat landscape continued to evolve in 2011, and we saw a significant shift in motivation for... By sanjay.gupta gupta

SafeNet's cloud solution for digital rights mgmt wins award

SafeNet has announced that its Sentinel Cloud was selected as the Best Digital Rights Management Solution in the Software & Industry Information Associations (SIIA) 2012 CODiE Awards.The CODiE Awards hold the distinction of being the technology industrys only peer-reviewed awards program. In the Digital Rights Management Solution category, the SIIA uses rigorous criteria to evaluate and... By sanjay.gupta gupta

A system that automates and simplifies BYOD? Sure

Aruba Networks has introduced Aruba ClearPass, an access management system that simplifies and automates the provisioning of mobile devices, enabling them to securely access any enterprise network. This solution enables IT organizations to both drive down mobility services management costs and rapidly scale to meet the wide range of devices already deployed, and increasingly brought into,... By sanjay.gupta gupta

50% Cost reduction by integrating communities into customer support

Radical levels of customer service, which account for an average of 75 percent of all customer interactions, threaten to undermine the customer's affinity for brands in 2012, according to Gartner, Inc. It is critical for customer service organizations to figure out how to harmonize customer service processes that sometimes happen with a human support agent, sometimes through self-service and... By sanjay.gupta gupta

Oracle announces Advanced Analytics option

Oracle has announced the availability of Oracle Advanced Analytics, a new option for Oracle Database 11g that bundles Oracle R Enterprise together with Oracle Data Mining. Oracle R Enterprise delivers enterprise class performance for users of the R statistical programming language, increasing the scale of data that can be analyzed by orders of magnitude using Oracle Database 11g. The R language... By sanjay.gupta gupta

Mobile POS to help insurance agents sell directly to customers

GoDB Tech, a Chennai-based software product firm specializing in enterprise mobility solutions, has led the development of a mobile insurance point of sale (M-POS) application for Reliance General Insurance (RGICL).The M-POS application is presently rolled out on Android devices and is powered by the GoDB Mobility platform, which is already deployed on the existing PC-based Offline POS systems... By sanjay.gupta gupta

Citrix appoints exec to head enterprise, PSU sales in India

Citrix Systems has appointed Parag Arora as Director of Sales, Enterprise and Public Sector, for the India subcontinent. In his new role, Parag will drive Citrixs business and growth initiatives amongst enterprise and public sector customers in the region.Commenting on this appointment, Sanjay Deshmukh, Area Vice President, Citrix Systems India, said, India is a highly strategic market for... By sanjay.gupta gupta