Sometime around 2004-05, I did a forecasting story on then booming Indian BPO industry. The CEO of one BPO company, who claimed (and I would love to believe him) that he always read my stories, called me and asked – if it was what I thought would happen or is it what I thought should happen. While I was trying to evade, he provided me the answer.
“Maybe, you started with the first as objective...
By Shyamanuja Das