Paragon Footwear improves operational efficiency with IoT
At the IoT India Congress 2018, Aeris, a preferred Internet of Things (IoT) technology partner for Enterprises, today announced that it was awarded a contract by Sify Technologies Limited (SIFY), an Information and Communications Technology (ICT) solutions and services leader, for delivery of IoT solutions to their customer, Paragon, India’s no.1 footwear brand. Paragon aimed to address the... By CIO&Leader
Account takeover attacks on the rise: Study
Account takeover (ATO) attacks, in which a person's credentials are stolen and used to send emails from their real account, have multiple objectives. Some attackers try to use the hacked email account to launch phishing campaigns that will go undetected, some attackers steal credentials of other employees and sell them in the black market, and others use the account to conduct reconnaissance to... By CIO&Leader
Dell EMC announces broad enhancements to its cloud-enabled infrastructure solutions portfolio
Dell EMC has announced several enhancements to its cloud-enabled infrastructure solutions portfolio to help customers maximize the value of their IT ecosystem and multi-cloud environments. Coupled with innovation from across Dell Technologies, Dell EMC is delivering a broad portfolio of cloud solutions that caters to all types of applications and creates a consistent experience across cloud... By CIO&Leader
Adopting advanced technologies, workplace trainings vital to growth of Indian businesses: Study
Although the vast majority of Indian organizations believe that advanced technologies will be crucial for future growth, few plan to increase their training investment significantly in the next few years, thereby limiting their ability to harness the potential of advanced technologies such as artificial intelligence (AI), according to new research from Accenture. Accenture’s Future Workforce... By CIO&Leader
Containers and serverless architecture gain API developer interest: Study
Postman, the only complete API development environment, recently released its 2018 State of the API Survey. This year’s survey was sent to the nearly 5 million worldwide members of the Postman community, to better understand the API developers’ workflow, pain points, and perspective for where the API space is headed. Already an essential part of software development for web, IoT, mobile and AI... By ITNEXT
DDoS attacks increase in Q2, 2018: Study
Verisign Distributed Denial of Service Trends, observed attack trends of July–September, Q2 2018. This report provides a unique view into the attack trends that include attack statistics, behavioral trends and future outlook. Compiled on the basis of observations and insights about attack frequency and size obtained from mitigations enacted on behalf of customers from Verisign DDOS Protection... By ITNEXT
Traditional consumer facing companies continue to struggle with customer experience: Study
Zendesk recently released the Zendesk Benchmark Guide for Enterprise, which outlines best practices for two different types of large companies: Digital Natives that have been considered digital since their founding, and Digital Transformers, more traditional companies that are in the process of modernizing their approach to customer support. The report details what sets companies with the most... By CIO&Leader
Infosys Foundation signs MoU with CID and DSCI to set up new cybercrime investigation center
Infosys Foundation, the philanthropic arm of Infosys, today announced that it has signed a Memorandum of Understanding (MoU) with the Criminal Investigation Department (CID) of Karnataka Police and Data Security Council of India (DSCI) towards setting up the Centre for Cybercrime Investigation Training & Research (CCITR) in Bengaluru, Karnataka. Data Security Council of India (DSCI), a... By CIO&Leader
Maharashtra's Slum Authority builds INR 10 crore datacenter
Maharashtra’s Slum Rehabilitation Authority (SRA) has announced its Tier III datacenter in Mumbai. The datacenter will focus on high availability services with N+1 standard facility which will be deployed by taking all major critical issues of SRA in to consideration. SRA overlooks large amount of data relating to GIS Mapping of survey, building, land plans, Legal data, Challans... By CIO&Leader
The Myth of Practical CIO
The cover story in this issue is directly from the horse’s mouth—15 CIOs and one CDO tell us what it means to be a practical CIO. The big messages that are coming from them are simple—talk and understand language of business; and balance between responsibilities. I thought that is the basic expectation from a CIO these days—whether he is a practical CIO or not. Understanding your business, a... By Shyamanuja Das
Businesses and consumers differ over definition of 'good' customer experience: Study
Over one-third of consumers were not impressed with their customer journey citing an average or poor experience, with 83% of consumers citing that they had at least one issue while interacting with a brand, according to LogMeIn AI Customer Experience Study. Businesses, on the other hand, are reporting far different numbers. 80% of businesses believe their customers would give them a favorable... By CIO&Leader