Chat GPT is widely debated today for potential benefits for society through the use cases that can be used across industries; however, at the same time, it is perceived as Evil Eye or Dark AI which...
Feb 20, 2023
Automation is a smart investment for companies seeking to elevate their service delivery and customer experience. No matter how well-oiled your delivery engine, there is a chance for errors;...
Dec 11, 2020
As Coronavirus pandemic continues to hold sway over our lives, cheerful news about how businesses fought back and won are igniting sparks of hope and positivity. This is the tale of a business that...
Oct 28, 2020
Two-thirds of IT and business professionals say technology not delivering stronger customer relationships: Survey
82% of IT and business professionals agree that organizations need to focus on increasing the humanity of customer interactions and adding greater “personal touch.” However, only four in ten...
May 13, 2020