How high performing CIOs stay ahead of the game
In a fast-moving world underpinned by the proliferation of cloud computing, AI, mobile technologies and big data, organizations must constantly adapt to stay ahead of the game. High performing CIOs are aware of these changes, notes a recent research - and this is what differentiates them from the rest. They focus more on business leadership and the goals of the customers, employees, and... By CIO&Leader
Spending on customer experience to rise in 2022: IDC
Worldwide spending on customer experience (CX) technologies will total USD 508 billion in 2019, an increase of 7.9% over 2018, according to IDC’s inaugural Worldwide Semiannual Customer Experience Spending Guide. As companies focus on meeting the expectations of customers and providing a differentiated customer experience, IDC expects CX spending to achieve a compound annual growth rate (... By CIO&Leader
CIOs' disconnect from C-suite holds back digital transformation
C-suite organizations worldwide are achieving some success with digital transformation. But there’s still a strong belief that this evolution requires radical, far-reaching changes to achieve success. One of the key barriers in digital transformation initiative is the lack of coordination between the c-suite and the IT team, shows a new study by NTT. Researchers believe that CIOs must play a... By CIO&Leader
AI augmentation to create USD 2.9 trillion of business value in 2021: Gartner
In 2021, artificial intelligence (AI) augmentation will create USD 2.9 trillion of business value and 6.2 billion hours of worker productivity globally, according to Gartner. Gartner defines augmented intelligence as a human-centered partnership model of people and AI working together to enhance cognitive performance. This includes learning, decision making and new experiences. “... By CIO&Leader
CIOs in banking and financial firms still grappling with cybersecurity
When it comes to cybersecurity awareness and practices, CIOs in the banking and financial services industry are at a much higher maturity curve than their peers. Despite their awareness and concerns about online threats, a new study found that banking organizations are struggling to manage cybersecurity risks, with many CIOs acknowledging that they are still not doing... By CIO&Leader
Phishing and credential stuffing attacks remain top threat to financial services organizations and customers: Study
50% of all unique organizations impacted by observed phishing domains were from the financial services sector, according to Akamai’s 2019 State of the Internet/Security Financial Services Attack Economy Report. The data shows that, in addition to unique phishing attempts, adversaries also leveraged credential stuffing attacks to the tune of 3.5 billion attempts during an 18-month period, putting... By CIO&Leader
SD-WAN infrastructure market to rise in the next four years: IDC
Software Defined Wide Area Network (SD-WAN) infrastructure market will grow at a 30.8% compound annual growth rate (CAGR) from 2018 to 2023 to reach USD 5.25 billion, according to IDC’s SD-WAN Infrastructure Forecast. The IDC Market Shares report includes 2017 and 2018 revenues by vendor for SD-WAN infrastructure. “SD-WAN continue to be one of the fastest-growing segments of the network... By CIO&Leader
Majority of organizations find SOC's cybersecurity ineffective: Study
More than half of organizations (53%) rate their Security Operation Center’s (SOC) ability to gather evidence, investigate and find the source of threats as ineffective, according to a Poneman Institute study titled, Improving the Effectiveness of the Security Operations Center. The top barrier to SOC success, according to 65% of respondents, is the lack of visibility into the IT... By CIO&Leader
Email attacks having a major impact on businesses: Study
While most IT professionals are more confident about their email security systems than they were a year ago, email attacks continue to have a significant impact on businesses, according to key findings from a Barracuda report, titled 2019 Email Security Trends. Commissioned by Barracuda, the research surveyed global IT stakeholders to capture their experiences and attitudes about the current... By CIO&Leader
Are you a controller or value creator?
Most of the CIOs—irrespective of their age and experience—today realize that understanding of business and being able to communicate in the language business understands are extremely critical for carrying out their responsibilities as CIOs or senior IT managers. However, those are at best, necessary conditions—and far from adequate to be an effective CIO. This is why.... By Shyamanuja Das
Chief Integration Officer!
Today’s enterprise IT managers know very well that it is critical to understand business expectations and the language of business to be able to effectively carry out their responsibilities. Ask any CIO or next-level IT manager about how the CIO’s role is changing, and the answer you are most likely to get would have a heavy dose of understanding business needs, dynamics of business, language... By Sohini Bagchi