Recently, I was talking to CIOs of quite a few non-services companies. I say non-services because many of them do not like to be identified as ‘manufacturing’ business—quite rightly so. They included process manufacturing companies, pharma, FMCG, consumer durables, and automotive, among others.
I was asking them about the reaction to COVID-19 emergency and was not specifically probing them...
By Shyamanuja Das