Brett King, futurist and founder of Moven, the first mobile bank, predicted in his famous ‘Banking 4.0: Banking Everywhere, Never at a Bank’ in 2019, “It’s (Banking) all about the experience. Any friction that isn’t absolutely necessary will be eliminated from the technology layer. Either banks remove friction…or someone else will.”
This prediction is now a reality. Many non-...
By Robin Bhowmik