In today’s business driven world, chatbots have become our friends. They provide us with the handy FAQs at the start, as we see, nowadays when we go to any websites, the popup automatically comes up, saying “Hi, I am Kiara, your instant messaging bot, you can ask me what question you have”. This way we can just go there and type our query. This solves the issue of waiting for the customer service...
By Abhinay Deshmukh