Emerging Tech

Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer...
Feb 12, 2019
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The 35 must-watch technologies represented on the Gartner Hype Cycle for Emerging Technologies 2018 revealed five distinct emerging technology trends that will blur the lines between humans and...
Aug 21, 2018
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