67% of digital workers in India said emerging technologies, such as Machine Learning (ML), Artificial Intelligence (AI), Internet of Things (IoT) are increasing their effectiveness at work, according...
Apr 17, 2020
Customer Experience (CX) is a growing priority among APAC organizations with one in five (19%) of them identifying CX to be the most exciting opportunity for 2020, according to a report by Adobe and...
Apr 07, 2020
Organizations on average are managing almost 40% more data than they were a year ago, according to Dell Technologies’ study, titled Global Data Protection Index 2020 Snapshot. With this surge in data...
Mar 17, 2020
Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer...
Feb 12, 2019
The 35 must-watch technologies represented on the Gartner Hype Cycle for Emerging Technologies 2018 revealed five distinct emerging technology trends that will blur the lines between humans and...
Aug 21, 2018