Emerging Tech

67% of digital workers in India said emerging technologies, such as Machine Learning (ML), Artificial Intelligence (AI), Internet of Things (IoT) are increasing their effectiveness at work, according...
Apr 17, 2020
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Customer Experience (CX) is a growing priority among APAC organizations with one in five (19%) of them identifying CX to be the most exciting opportunity for 2020, according to a report by Adobe and...
Apr 07, 2020
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Organizations on average are managing almost 40% more data than they were a year ago, according to Dell Technologies’ study, titled Global Data Protection Index 2020 Snapshot. With this surge in data...
Mar 17, 2020
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Today, we live in a world where technology is redefining the way we work, live and play. Significantly, our future is quickly being reshaped by digital transformation technologies like Artificial...
Dec 17, 2019
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Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer...
Feb 12, 2019
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The 35 must-watch technologies represented on the Gartner Hype Cycle for Emerging Technologies 2018 revealed five distinct emerging technology trends that will blur the lines between humans and...
Aug 21, 2018
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