Asia Pacific organizations lead the world in optimizing CX strategy: Study
Many a times, customers have high expectations for on-demand transactions and hyper-personalization. However, organizations most often fail to meet these expectations because of lack of understanding of the quantifiable value of Customer Experience (CX), lack of data management and cross-channel analytics capabilities to really understand their customers and provide context-based personalization... By CIO&Leader
NEXT100 & NextCSO Winner Anis Pankhania joins Capgemini as Senior Director - Security Operations & Compliance, Managed Services, CIS India
Anis Pankhania has joined Capgemini as Senior Director - Security Operations & Compliance, Managed Services, CIS India. Prior to this, he was Head - Security Compliance & Data Privacy at Vodafone Idea. Overall, he was associated with Vodafone for the last 7.5 years. He has been a NEXT100 & NextCSO Winner in 2017. Pankhania had also served in various leadership and managerial... By CIO&Leader
Small businesses unprepared for remote working; lack of cybersecurity training a key issue: Study
Stay-at-home orders have forced millions of businesses to establish remote workforces that rely solely on Internet-enabled applications and products to conduct business. The move to a “virtual workplace” has increased cybersecurity concerns for small business owners, but many still have not implemented remote working policies to address cybersecurity threats, according to a new survey... By CIO&Leader
Targeted attacks dominate mass attacks in 2019: Study
The percentage of targeted attacks in 2019 was much greater than that of mass attacks, and that the top target sectors were government, industry, healthcare, science and education, and finance, according to Positive Technologies’ study of the overall 2019 cybersecurity threat landscape. According to the study, the number of unique cyberattacks increased by 19% in 2019, and the percentage of... By CIO&Leader
Cybersecurity skills gaps worry organizations in APAC: Study
Many organizations are starting to realize the benefits of increased scale and velocity of application deployment in their businesses. This value, however, can bring significant complexity as organizations maintain legacy infrastructure while increasingly relying on multiple public and private clouds, implement modern application architectures, and face an evolving and sophisticated threat... By CIO&Leader
Organizations having contingency plans less likely to face business disruptions due to COVID-19: Gartner
Contingency plans will minimize the business impact of canceled or postponed events and enable organizations to overcome associated disruptions due to coronavirus, according to Gartner. “Due to the uncertainty surrounding the current event and travel environment, contingency plans are necessary for the foreseeable future,” said Christy Uher Ferguson, senior research director at Gartner... By CIO&Leader
Misconfigurations primary cause of cloud security issues: Study
Misconfigurations are the primary cause of cloud security issues, according to Trend Micro’s research, which identifies 230 million misconfigurations on average each day, proving this risk is prevalent and widespread. The research on cloud security highlights human error and complex deployments open the door to a wide range of cyber threats. According to Gartner, by 2021, over 75% of midsize and... By CIO&Leader
Risk and audit leaders failing to engage with the company board during COVID-19 crisis: Gartner
Most of the focus of more than 900 audit and risk leaders, surveyed by Gartner, is on assessing the impact of coronavirus on organizational operations and controls, as well as revising and executing the company audit plan. Just 4% of respondents reported that updating the board was their primary focus at this time, while 21% reported executing the audit plan as the top priority (see... By CIO&Leader
Preventing cyberattack penetration can save organizations huge bucks: Study
The economic value of cyberattack prevention – which takes into account the entire cybersecurity lifecycle of detection, containment, remediation, and recovery – ranges from USD 396,675 to USD 1,366,365, depending on the nature of the attack, according to Deep Instinct & Ponemon Institute’s study, titled The Economic Vale of Prevention in the Cybersecurity Lifecycle’. The study also found... By CIO&Leader
The enablers of the new normal
A recent poll by Citrix found that employees are more productive when they work from home. As many as 69% of employees polled in the US said their productivity is higher, when they work from home. The percentage of employees who agreed to a higher productivity when working from home is 70% in Australia and 74% in Germany. However, the work from home, in the present context, was not a strategic... By CIO&Leader
Organizations face increasing remote working and COVID-19 related threats: Study
The rapid changes to enterprise working practices, and broader concerns about the pandemic, are both being exploited by cybercriminals as they step up their attacks, generating a raft of new challenges for security professionals, according to a Check Point Software Technologies and Dimensional Research joint survey. The survey was conducted with 411 respondents from organizations of 500+... By CIO&Leader