Generative AI: Are enterprises ready?
Artificial Intelligence (AI) has rapidly evolved in recent years, becoming a cornerstone in driving transformative changes across diverse industry sectors. From automating production processes and predicting trends from complex data to facilitating customer engagement through AI-driven chatbots, the potential of this technology is vast, and we are only scratching the surface of its capabilities... By Jatinder Singh
How can CIOs maximize the impact of AI, cloud, and data to drive the future of enterprise transformation?
Predicting the future is always challenging, wouldn't you agree? Particularly in the area of technology, the uncertainty of what lies ahead is profound. With the rapid advancement of technology, it's no longer surprising to envision a future where a vast number of devices are interconnected, employees utilize the metaverse for collaborative work and meetings, AI-powered tools play a crucial role... By Jatinder Singh
From UPI to DPI: India's emergence as a global digital influencer
G20 presidency has provided India with just the right opportunity to showcase its success in driving economic growth through digitalization. But it is doing that responsibly, taking an inclusive approach that will benefit the world at large. The Negroponte would probably call it the geopolitical switch. Those who were followers in the technology world are now leading the new technology... By Shyamanuja Das
Building a culture for transformation: Six pieces of advice
In the 23rd CIO&LEADER Conference in Goa last year, groups of CIOs worked together to create The New York Blueprint, a strategic technology advisory for CEOs of India, Inc. They offered their advice on using technology for business priorities, from creating new revenue streams to managing ESG, enhancing business efficiency to implementing Industry 4.0. One thing that was common to most of... By Shyamanuja Das
Enterprises must prioritize the bigger picture during IT upgrades
Forecasting storage capacity requirements and managing the exponential surge of data are some of the biggest challenges modern-day enterprises grapple with. A hybrid approach enhances business agility by facilitating seamless interaction among applications and components. However, a similar level of distribution and accessibility is essential for effective data management, ensuring holistic... By Nisha Sharma
ChatGPT to make a huge impact on the contact center operations: Ozonetel
Ozonetel, a cloud-based contact center solution provider believes that integrating ChatGPT into contact centers represents a transformative step towards enhancing customer engagement and optimizing business processes. The Telangana headquartered company has incorporated AI-enabled ChatGPT in its solutions and planning to expand its portfolio with more such offerings. "This integration will... By Nisha Sharma
Making Security A Habit
Multiple organizations fell victim to an attack revolving around Progress Software’s MOVEit file-transfer platform. Cybernews reported that while the full extent of the attack by the Cl0p ransomware group is still unverified, several major corporations (from Ernst & Young in the US to the BBC in the United Kingdom) have either validated that they were hit or have shown up on lists of... By Shailendra Sahasrabudhe
AI and LLM are reshaping knowledge democratization: Dr. Pramod Varma
During day 2 of the felicitation of the ITNext 100 CIO winners event at Agra, Dr. Pramod Varma, Ex-Chief Architect Aadhaar & India Stack, CTO EkStep Foundation, started the day with his keynote address on the ‘Future of Infrastructure.’ He was asked a few pertinent questions, and Dr. Varma’s responses were significantly insightful. These are- How will the cloud evolve in... By Ranjan Bhasin
65% of Indian Public Sector Data Leaders Prioritize Governance in Evolving Landscape
In the evolving landscape of the Indian public sector, a significant shift is taking place as Chief Data Officers (CDOs) prioritize governance, security, and compliance over innovation in data analytics. Qlik, a data analytics company, conducted an independent study that sheds light on this transformation. The findings of the study reveal that 65% of Indian Chief Data Officers... By CIO&Leader
UPI Leads the Way in Financial Inclusion
India is witnessing a transformation in its digital landscape, with a strong push toward creating a robust digital public infrastructure (DPI). While physical infrastructure might lag, India's digital strides are gaining significant momentum. At the core of this transformation is the Unified Payments Interface (UPI), a mobile-first payment system that has revolutionized financial inclusion... By Nisha Sharma
AI and the Need for Regulation in India
Artificial Intelligence (AI) has emerged as a revolutionary force in the digital transformation era, driving innovation, efficiency, and growth across various sectors. AI's impact is profound and far-reaching, from healthcare to finance and transportation education. However, with great power comes great responsibility, and India stands at a critical juncture where the regulation of AI is not just... By Kanishk Gaur