Key data and analytics tech trends that'll bring significant disruption over the next three to five years
Augmented analytics, continuous intelligence and explainable artificial intelligence (AI) are among the top trends in data and analytics technology that have significant disruptive potential over the next three to five years, according to Gartner. Rita Sallam, research vice president at Gartner, said data and analytics leaders must examine the potential business... By CIO&Leader
Healthcare industry increasingly adopting hybrid cloud services: Study
The healthcare industry is increasingly leaning toward adopting hybrid clouds that combine private and public cloud services, and their respective benefits — with healthcare ranking third in the number of hybrid cloud deployments currently running, by industry, according to Nutanix’s Enterprise Cloud Index Report. As per respondents, in just two years, healthcare providers’ hybrid cloud... By CIO&Leader
How the M&E datacenters fight the VR/OTT war
The demand for video content today has reached a tipping point. Increasingly Media & Entertainment (M&E) companies are adopting advance technologies like VR/AR to provide consumers with richer more immersive content experiences. In fact consumer entertainment VR and OTT video content is touted to be among the fastest growing categories in the M&E sector. But managing this kind of... By Sanjay Motwani
Sify announces support for Google Cloud’s Partner Interconnect
Sify Technologies, an ICT Solutions and Services leader in India, today announced support for Google Cloud’s Partner Interconnect, a Google Cloud service that enables its customers to connect to Google Cloud Platform globally. Sify Technologies Limited’s Global Cloud Connect (GCC) platform will now offer secure, deterministic network connectivity services to Google Cloud in India, in addition to... By CIO&Leader
The sublime architecture in hyper converged infrastructure
The third generation of technology convergence has plumed “Hyper Converged Infrastructure (HCI)” a scale-out software-defined architecture to dated datacenter infrastructure – SDDC. It clubs together compute, storage and network services in an accelerated industry and acclaimed logical unit to deliver scalable and minimally complex infrastructure services in a helically integrated software layer... By PM Dutta
UCaaS to grow rapidly over the next five years: Study
The installed base of UCaaS subscribers will grow by an average annual rate of 26% over the next five years, with growth being increasingly driven by enterprise customers, according to Synergy Research Group (SRG). Small and mid-sized businesses still account for almost 90% of all UCaaS subscribers, but the enterprise segment is growing far more rapidly. In 2018 the number of enterprise UCaaS... By ITNEXT
Four imperatives that customer service and support leaders must address to deliver digital customer service in 2019
Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer activism and rising CRM costs are key priorities for customer service and support leaders this year. However, the survey of 533 customer service leaders also showed a low-preparedness level to address... By CIO&Leader
Cloud infrastructure services spending rises in Q4, 2018; Amazon still on top: Study
The Q4 spend on cloud infrastructure services jumped 45% from the fourth quarter of 2017, giving a full-year growth rate of 48% in 2018, according to Synergy Research Group (SRG). Notably the growth rates seen throughout 2018 were higher than those achieved in 2017. Amazon, the clear market leader, nudged its market share upwards and remains equivalent in size to its next four competitors... By CIO&Leader
Majority of organizations to adopt mobile-centric biometric authentication by 2022: Gartner
By 2022, 70% of organizations using biometric authentication for workforce access will implement it via smartphone apps, regardless of the endpoint device being used, according to Gartner. In 2018, this figure was fewer than 5%. Lower costs and improved user experience/customer experience (UX/CX) are fuelling this increasing interest in biometric authentication. “Security and risk... By CIO&Leader
Maximize your security operations center efficiency with incident response orchestration
Its 5:48 a.m. — only 48 minutes into your 12-hour shift in the security operations center (SOC), and you’ve already investigated three threats. You were prepared for a long shift, but since an analyst on the night crew just quit, now you’re covering her shift, too. How is anyone supposed to stay vigilant in the thick of a monotonous 24-hour slog in the SOC? When you first started, you tried... By Dan Carlson
Acronis ties up with SEA Infonet to bring advanced cyber protection to India
Acronis, a global leader in cyber protection and hybrid cloud solutions, announced that it appointed SEA Infonet as a key distributor in India. SEA Infonet will be responsible for promoting and distributing the complete range of Acronis’ on-premises, cloud-based, and consumer cyber protection solutions, including Acronis Backup for businesses and enterprises, Acronis Data Cloud for service... By CIO&Leader