SRP is the New ERP for Services Sector

Ramco Systems has given a spin to ERP by introducing SRP (Services Resource Planning (SRP), an ERP built and positioned to help services sector.

Ramco came out of loss phase and it recorded profits in last quarter of 2013-14. Now, under Virender Aggarwal, CEO, the company has transformed itself into a Global Enterprise Cloud provider with comprehensive offerings to address ERP, HR, Aviation MRO and Asset Management needs. For the FY 2013-14, Ramco’s cloud based revenue grew 110 per cent as compared to the previous year.

From being seen predominantly as a domestic player, the company today clocks 69 per cent of its revenue from markets, outside India, a trend reinforcing the global acceptance of its cloud offerings.

SRP
 
While the market traditionally looks at an ERP from an Asset-centric business view, there is a sizeable section of the market which is project-based/ people-centric. Having identified a blue ocean in the market space, Ramco announced the global launch of its ERP for Services industry, Ramco SRP on Cloud. The new offering aims to address the specific business needs of Consulting firms, IT/ ITeS companies, Staffing, Professional Services, among others.
Aggarwal says “Professional Services is one of the fastest growing industry segments, globally. Interestingly, this segment had to either manage with multiple point solutions or mask into a standard ERP which is built for manufacturing industry. In order to address this segment, we invested in building an offering which would address people-centric and project-based organisations.”
“With accessibility to real time information, Ramco SRP can boost an organization’s ability to hire, train and retain workforce, implement projects efficiently, manage finances comprehensively and provide superior customer service levels. We soft launched this offering a few months back and the market interest has been upbeat. Having seen success with staffing firms, BPM players and captives of large multinationals, we decided to further enhance our market presence in this segment”, added Aggarwal.

Early adopter

One of the customers in SRP, Dusters Total Solutions (DTSS), with 22,000+ workforce, catering to more than 800 business-to-business customers, needed an integrated solution which can automate its processes. DTSS business needs were to enhance its MIS, bring in control mechanisms and also consolidate data. Having implemented Ramco ERP, DTSS has seen a host of benefits.

Brendon Pereira, VP, Corporate Planning & IT, Dusters Total Solutions , says “Ramco ERP has eliminated the operational/data redundancies, enhanced the flow of information, enabled cost optimization and significantly improved productivity and efficiency.”

Ramco SRP offers Project Management that is tightly integrated with HCM & Financial modules. It also supports both Milestone and T&M (Time and Materials) based project models. It further provides comprehensive project tracking with revenue recognition.

Ramco SRP has a unique resource management feature which allows an organization to effectively optimize its resources across multiple assignments.

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