In As part of its efforts aimed at building the most comprehensive and compelling customer support program in the PC market in India, HP has introduced the Consumer Notebook Care Pack Service. This will provide unlimited parts and labour support for all HP notebooks across India and will also extend the standard one-year warranty to three years across all class of retail notebooks.
Specifically, the service allows customers to upgrade or extend the standard warranty on HP notebooks with easy-to-buy and easy-to-use support packages. It has been designed to help improve productivity by minimizing user downtime, reduce IT support costs and provide swift and easy support to customers anytime, anywhere. The service is already available for HP desktops.
The introduction of HP Service Care Pack is in line with our commitment to the Indian PC market. As the largest PC supplier in the world, we consider services such as Care Packs to be an important part of our effort to enhance the customer experience and provide the best after sales support anywhere, anytime, said Vinay Awasthi, Senior Director, Product Category, HP PSG India.
HP Consumer Notebooks Care Pack highlights:
* Improved system performance and personal productivity: Assured support through HP Certified engineers and Original Spares.
* Support across India: HP provides committed onsite response time with widest service network across 175+ locations in India
* Customize as per requirement: The customers can chose service packs to suit specific needs and budget
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