IBM bags deal from Bharti Airtel's tower arm

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  •  Dec 12, 2013
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IBM to provide site operations to over 32,000 Bharti Infratel tower-sites

New Delhi: Bharti Infratel, a subsidiary of Bharti airtel and the leading telecom passive infrastructure providers has selected IBM to provide Intelligent Site Operations to more than 32,000 Bharti Infratel tower-sites spread across 11 telecom circles in India. "By combining sensors, data tracking and analytics, IBMs Intelligent Site Operations offering provides Bharti Infratel real-time visibility and insight to centrally monitor and manage their large and distributed tower infrastructure along with centrally orchestrating and tracking operations," the joint release said.

The IBM Intelligent Site Operations collects data on the state of each cell tower such as energy consumption (including supply from the mains, generators and battery), fuel consumption and alarms. This data is then fed to a monitoring system which analyzes it and converts data into actionable intelligence in real-time so that staff can make better business decisions. The system receives more than 600,000 events a day which are reduced to less than 1-2 tickets per day per site by applying intelligence to determine which events require immediate attention. The IBM solution has helped us automate the entire process and is helping in reducing costs and driving optimization besides proactively preventing service outages said Prashant Veer Singh, Chief Information Officer, Bharti Infratel. We have had a long and successful partnership with IBM over the last several years and we are confident that with IBMs domain knowledge and technological expertise, we will continue to innovate and excel.

Advanced business analytics software helps to identify opportunities for greater efficiency. For example if outdoor temperatures drop, sites can be cooled by outside air to reduce energy consumption or rely on solar energy for power. Fuel levels in generators can be monitored to prevent theft and repairs can be made at the first sign of a problem to improve the life-span of equipment while cutting maintenance costs.

The green IBM Intelligent Site Operations solution for Bharti Infratel is widely recognized as a first of a kind solution for this industry, which enables Bharti Infratel and IBM to partner further and uncover more such opportunities around assets and processes of even greater environmental value, said R. P. Singh, Director, IBM-Bharti Enterprises partnership, Global Technology Services, IBM India/South Asia.

It is a classic example of Bharti Airtels and IBMs joint innovation and thought leadership in providing solutions that achieve substantial environmental benefits while at the same time providing business benefits.

IBM Intelligent Site Operations also integrates third-party sensors and controllers with IBM Tivoli Netcool for network and service management; IBM Maximo for enterprise asset management; IBM Cognos for dashboards and analytics; and IBM ILOG, a value-added part of the solution, for complex workflow and rules. IBM Global Business Services provides consulting expertise to bring together business and operational requirements, and IBM Global Technology Services provides operational and integration expertise to enable and integrate using best practices.

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