Two powerful factors are combining in today’s environment to drastically alter how brands interact with their audiences in the future. Brands have been concentrating on optimising websites for mobile...
Nov 17, 2022
Two-thirds of IT and business professionals say technology not delivering stronger customer relationships: Survey
82% of IT and business professionals agree that organizations need to focus on increasing the humanity of customer interactions and adding greater “personal touch.” However, only four in ten...
May 13, 2020