Happy customers are key to revenue, growth, and profitability. However simple as it may sound, achieving enduring customer satisfaction isn’t easy. According to a report by Zendesk, over 50% of...
Nov 20, 2023
SAP, a major ERP software provider, is shifting from core ERP to integrating Gen AI tools, aiming to improve user-friendliness and optimize the user experience. The German enterprise software firm...
Nov 12, 2023
Imagine a future where your gadgets understand you like a close friend. Professor Toby Walsh, Chief Scientist at the University of New South Wales AI Institute, predicts that this is the path AI is...
Sep 22, 2023
Artificial Intelligence (AI) has rapidly evolved in recent years, becoming a cornerstone in driving transformative changes across diverse industry sectors. From automating production processes and...
Sep 18, 2023
Oracle today announced the addition of generative AI-powered capabilities within Oracle Fusion Cloud Human Capital Management (HCM). Supported by the Oracle Cloud Infrastructure (OCI) generative AI...
Jun 29, 2023
When Samsung allowed engineers at its semiconductor division to use ChatGPT for fixing problems with the source code, little did the consumer electronics behemoth know that it was opening the gateway...
May 19, 2023
The COVID-19 pandemic has brought significant changes to travel technology, leading to the closure of numerous airlines and hotels worldwide and a complete halt to all travel types. However, the...
Apr 25, 2023
We're excited to announce the launch of our new Navigator MasterClass on Emerging Trends, a monthly series that will run alongside our existing Emerging Technologies series. Our inaugural column...
Apr 04, 2023