Customer Satisfaction

94% of Indian consumers report making purchase decisions based on the quality of customer service they receive, according to the global Zendesk Customer Experience (CX) Trends Report 2022.A majority...
Jan 21, 2022
1,579
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Only 14% of organizations have achieved a 360-degree view of the customer, according to Gartner, Inc. However, 82% of respondents said they still aspire to attain this goal in a Gartner survey of 402...
Jan 20, 2022
999
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According to the survey results, 92% of business leaders agree that to survive and flourish, companies must enable digital channels and process automation in the workplace, according to K2-Harris...
Jul 01, 2020
2,261
0