Only 14% of organizations have achieved a 360-degree view of the customer, according to Gartner, Inc. However, 82% of respondents said they still aspire to attain this goal in a Gartner survey of 402...
Jan 20, 2022
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Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach USD 48.2 billion in 2018, according to Gartner. CRM remains both the largest and the fastest...
Jun 17, 2019
11,585
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