Two-thirds of IT and business professionals say technology not delivering stronger customer relationships: Survey
82% of IT and business professionals agree that organizations need to focus on increasing the humanity of customer interactions and adding greater “personal touch.” However, only four in ten respondents (41%) view the way their organization is using automation as helpful “to a great extent” in forming stronger customer relationships, according to Appian’s Business Automation Technologies and... By CIO&Leader
In a time of crisis, a global lockdown needs a digital unlocking
We are at a very special moment in history right now. Never before in modern times have we seen such a global impact and a global response to a crisis, which largely ignores geopolitical borders.The COVID-19 outbreak and its repercussions have put cities, countries, entire regions on hold. The news each day brings new stories of economic hardship, of fear, and grief, peppered with signs of hope... By Ivo Ivanov
Gap in priorities between business stakeholders and application developers evident in today's upended business landscape: Survey
Some ideas and mindsets around the separation of work between business and IT teams appear to be entrenched in a previous era, causing issues for companies attempting to adapt business processes to cope with the COVID-19 pandemic, according to a Mendix survey. The survey was designed to capture attitudes and perceptions held by enterprise software developers. The data uncovered is critical and... By ITNEXT
Financial Services leading other sectors in DevOps adoption: Study
Businesses in Financial Services are ahead of the healthcare and government sectors in adopting DevOps to increase their speed of development and free up developer time. This is a major finding focused on sector by sector analysis of the data from Redgate’s 2020 State of Database DevOps Report. “At the heart of what makes the financial services sector so interesting is its willingness to adopt a... By ITNEXT
Majority of manufacturing decision-makers planning to upgrade comms & control networks by 2022 to advance Industry 4.0: Survey
74% of respondents are looking to upgrade their communications and control networks by the end of 2022 with more than 90% investigating the use of either 4G and/or 5G in their operations, according to Nokia and ABI Research’s survey of more than 600 manufacturing decision-makers to assess industry strategies related to 4G/LTE, 5G and Industry 4.0. Just over half of respondents (52%) believe that... By CIO&Leader
Shifts in IoT device usage during COVID-19 have broad security implications: Study
There have been rapid substantial changes in device usage trends as businesses shifted their operations in March due to COVID-19, according to ExtraHop’s report, titled Connected Devices in the Time of COVID-19. The report also warns of the security complexity and risks posed by connected devices—both those used by employees at home, and those left idle but connected to the office network. While... By CIO&Leader
Passwords on the rise despite evidence that they are increasingly unable to protect: Study
Nearly a third (29%) of organizations in Europe and the Middle East still see usernames and passwords as one of the most effective means to protect access to their IT infrastructure, two years after the inventor of the complex static password admitted they don’t work. In fact, 67% of respondents indicate that their organizations plan to expand its use of usernames and passwords in the future.... By ITNEXT
Women in corporate & work-life-balance post COVID-19 pandemic
There is no doubt about the fact that we need to retain more women in corporate. I have said this before as well. As we all know retaining more women means helping them maintain a work-life-balance, at least when they go through major life-changing events like getting married or having a child. Whether we like it or not, it’s not easy to do a full time job and take care of a baby. Some... By Mohua Sengupta
Leap into the future: COVID-19 crisis is forcing organizations to reinvent themselves
Till as early as February, most companies were busy planning their long-term business strategies, setting ambitious growth targets and launching new products. However, an unforeseen force majeure event has brought all those ambitious plans and targets to a naught. The sudden turn of events unleashed by a global disease outbreak has forced organizations to hit a pause and reset button. While... By Dr. Vivek Bindra
Majority of people know password reuse is insecure, yet two-thirds do it anyway: Survey
People aren’t protecting themselves from cyber security risks even though they know they should, according to LastPass by LogMeIn’s Psychology of Passwords report. Year after year there is heightened global awareness of hacking and data breaches, yet consumer password behaviors remain largely unchanged. Data from the survey shows that 91% of people know that using the same password on multiple... By ITNEXT
Nearly half of IT professionals spend weeks, or months, renegotiating vendor contracts: Survey
Vendor management and contract negotiation are particularly time-consuming endeavors for IT professionals. Half (50%) reported they work with 11 or more different vendors and nearly half (48%) claim they can spend weeks, or months, renegotiating vendor contracts each year, according to Ivanti’s survey. The survey studied IT challenges and the benefits of taking a unified approach to IT management... By CIO&Leader