In Mumbai: TATA Consultancy Services (TCS) has bagged an IT outsourcing deal from Malaysia Airlines (MAS). Under the five year contract, TCS will undertake IT infrastructure management of MAS data centers, IT networks and IT security, with an objective to offer seamless internal customer experience.
"This is in line with BTP2 to align the role of IT to the airlines P&L. One of the key initiatives include fine-tuning our IT ousourcing strategy to deliver the required business results at lower cost," MAS Chief Information officer, Faridah Abdul Rahman said.
"TCS offers innovative value proposition to enable us to meet our requirements" She added
TCS will also set up an ITIL V3 compliant service management organization under a build, operate and transfer methodology for MAS.
"We are delighted to partner with Malaysia Airlines and will leverage our expertise and best practices to help them achieve their strategic business transformation objectives, enabling them to capture the growth in the global aviation market," Vish Iyer, TCS Head of TCS Asia Pacific said.
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