In Schneider Electric, today announced that it made an addition to its operations in India with the inauguration of the Services Bureau in Bangalore, a Center of Excellence that supports Critical Environments including Data Centers. Coming under the companys IT Business Vertical (IT BU), the Services Bureau is a seamless integration of information management systems, monitoring solutions, data science and technical & operational expertise.
The Services Bureau is the core enabler to deliver operational efficiency and reliability in critical environments, mostly to industries like Retail Banking (ATM infrastructure management), Healthcare (hospitals), high-end Manufacturing & Process automation units (that have high productivity targets), Telecom (for high network efficiency) and of course Data Center environments. The Services Bureau has been set up with an aim to help customers from all these critical environments achieve a much higher utilization of their infrastructure and achieve superior operational efficiency by driving down energy costs, human errors and costly downtime.
Commenting on the announcement, Philippe Arsonneau, Senior Vice-President APJ Schneider Electric, IT Business Unit said, Critical environments, including Data Centers are becoming increasingly complex to manage and operate, as the business risks associated with failure of such critical infrastructure equipment is too significant to disregard. Schneider Electric is best-positioned to respond to this challenge given our strong experience in critical environments, our heritage in using the latest technology to achieve optimal performance and our continued investment, organically and inorganically, as we evolve to a more Service oriented company.
Adding to this, Nikhil Pathak, Vice President, Schneider Electric IT Business, India & SAARC said, Over the last two years, our India team has built the expertise and experience in offering complete services for all critical environments. Many players are striving to tap into this business: the large IT players but also start-ups, segment specialists, system integrators, and of course our traditional competitors.
The Services Bureau will bring together the three key elements necessary to run critical environments and Data Centers successfully Technical Expertise, Data Science and Technology:
- Technical Expertise: Schneider Electric IT Business has a specialist team comprising of Data Centre experts, Business Analysts and Customer Infrastructure Operators who provide 24x7 monitoring and management services.
- Data Science: Evolving with the world of big and connected data, analytics are the next step to provide more value to customers. They are the tool to turn data into information that will help people take better action for the short or longer term, giving a better understanding of what is happening, what will happen and what could happen at best.
- Technology: Schneider Electric offers web-based asset management tools for different technologies on remote platforms, be it wired or wireless. It offers customers unique insights into their IT operations by combining deep analytics and analysts.
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