HP expanded the >HP Converged Cloud Professional Services Suite with new HP Technology Services that enable customers to optimize traditional and cloud deployment models for any workload, while maximising return on IT investments.

Organizations are embracing hybrid delivery to speed innovation, increase agility and lower operating costs. However, disparate architectures, underperforming service level agreements (SLAs) and fragmented support can slow the adoption of a hybrid model that includes private, public and managed clouds. According to Gartner,⁽¹⁾as hybrid deployments and heterogeneous landscapes proliferate, integration will continue to dominate the cloud discussion.

Failure to plan workload deployments with the right service levels across the hybrid cloud can lead to outages and poor performance, negatively affecting user experience, said Biswanath Bhattacharya, Vice President & General Manager, India Technology Services, Enterprise Group. HP Technology Services helps provide consistent, enterprise-grade support for hybrid environments so customers can realize the true benefits of cloud computingflexibility, efficiency and agility, he added.

HP Technology Services provide customers with a single contact for hybrid cloud design, implementation and support that is personalized for their unique needs, delivering a proactive, cohesive cloud solution.

Comprehensive hybrid cloud support

>HP Converged Cloud Support provides customers with a single point of support and accountability across private, managed and public cloud. HP experts proactively monitor for potential issues, and provide a more personal support experience across the end-to-end environment. As a result, customers can rapidly diagnose and resolve issues to free up IT resources for innovation.

Available as an Early Experience Program to select customers through 2013, HP Converged Cloud Support will include services that monitor SLAs to ensure a seamless user experience, reduce downtime and optimize performance. HP offers advisory services to assess and map critical and non critical workloads to ensure workloads are run on the most effective platform.

Design and planning to streamline hybrid cloud adoption

A siloed, disconnected approach to consuming and building private, managed and public cloud services creates islands of IT that are costly, confusing to users and lack functionality.

According the sources, the new>HP Cloud Design Service guides customers through the design and architecture process to deliver a detailed, ready-to-implement cloud solution based on HP best practices and HP Converged Cloud Reference Architecture. Unlike competitor offerings that complete design during implementation, HP focuses on seven design modulescloud portfolio management, operations, platform, demand management, governance and security. All design modules can be separately ordered while complementing each other as part of a common framework. The service also integrates offerings from partners and other technology vendors to deliver a comprehensive solution tailored to each customers unique requirements.

Buty Niemowl?ce