How to Measure the ROI from WEM?

The Web has become a key channel for converting prospects into customers, increasing customer loyalty and maintaining operational efficiencies. Building an effective Web presence has become critical to achieving business success.Web Experience Management (WEM) solutions can enable enterprises to build and deploy an effective Web presence that can help drive revenue and cost savings by enabling... By

Celebrating Leaders of Tomorrow

NEXT100: Leaders are born not made, is a popular belief held not only in our brick and mortar world but also in the in domain of bits and bytes. But IT Next decided to challenge this perception in the tech domain and launched an exercise in June 2010, which promised to unravel the Next 100 IT managers that were ready to make a cut to the big league, to take on the mantle of CIOs, CTOs or even... By

RCOM launches MS Hosted Exchange

New Delhi: Reliance Internet Data Center (RIDC), the IDC division of Reliance Communications has partnered with Microsoft to launch Reliance Hosted Exchange 2010 - a complete end-to-end e-mailing solution which promotes business messaging and collaboration. The Reliance Hosted Exchange 2010 eliminates users needs to invest in hardware, software licenses, security and related management costs by... By

The Information Agenda

The need for an Information Agenda As the CIO of a flourishing business, you are happy to report that your latest information projects are going well. The new call center is up and running, the new data warehouse is on-line and the new customer loyalty systems have been deployed successfully. Things seem to be going well until the CEO asks, Who are our most profitable customers and which... By admin

Tech Mahindra, Microsoft partners for CRM

New Delhi: Tech Mahindra, has entered into an alliance with Microsoft to offer customized CRM capabilities and flexible application options for telecom service providers. As a part of the initiative, Tech Mahindra has inaugurated a Microsoft Dynamics CRM Lab in Noida, which is the first lab in India to focus on providing CRM offerings to Telecom service providers globally. The lab will offer... By

Nokia continues to lead in unit shipment market

New Delhi: According to market intelligence firm IDCs India Quarterly Mobile Handsets Tracker, 3Q 2010, December 2010 release, the Finnish handset maker Nokia had the largest share of 31.5% in terms of units shipped during 3Q 2010. The Chinese brand GFive emerged as No. 2 player in terms of unit shipments market share and Korean handset manufacturer Samsung stood at No. 3 in 3Q 2010. The India... By

Bharti launches terrestrial link with China

New Delhi: Telecom major Bharti airtel, in partnerships with China Telecom, announces the commencement of a direct underground terrestrial link between India and China the two fastest growing economies in the world. The new terrestrial link will offer robust network and seamless connectivity to customers transiting India or China to reach key global destinations.With this network, Bharti airtel... By

Dell India announces key executive changes

New Delhi: Dell India has announced key executive changes to its leadership team, prominent among which is Ganesh Lakshminarayanan, Vice President & Managing Director, Dell International Services, being elevated to the role of President & Managing Director, Dell India. This is the first time that the role of President has been created in India by Dell. The post of the President has been... By admin

Indian PC market scored 31% growth

New Delhi: The IT market intelligence firm, IDC India reported Indias PC market sales (unit shipments) for the first three quarters of calendar year 2010 at 7.4 million pieces leading to a year-on-year growth of 31 per cent. Among the overall PC sales, desktop sales were placed at 4.68 million units, a 19 per cent increase. The notebook PC sales recorded a growth of 60 per cent to report 2.72... By admin

Indian IT-BPO Industry Outlook

Over the years, the Indian IT-BPO industry has matured from offering non-core activities. However, there is a huge global market that is yet untapped. The level of the opportunity in hand can be gauged from the fact that India (domestic + exports) accounted for approximately 5% of worldwide technology products and services related spend of USD 1.5 trillion in 2009. This underlines the immense... By admin

Panda Security introduces Global Protection 2011

Bangalore: Panda Security, the worlds leading provider of cloud-based security solutions, announced the launch of its first security product for the Indian market, namely Panda Global Protection 2011, which will available in more than 23 languages for worldwide users. Panda Security, the worlds leading provider of cloud-based security solutions, Panda Global Protection 2011 aims at protecting... By admin

Eleven Tips for Secure Online Shopping

New Delhi: Here are eleven tips to have a safe online shopping experience during the holiday season: 1. Avoid spoofed websites. Common sense says any time you receive an offer via an e-mail automatically be suspicious. The same goes with offers via tweets and messages received in any social media site. 2. Dont click the links in e-mails. Especially if its a too good to be true offer. 3.... By admin