In New Delhi: IBM has bagged a five year managed services deal from Quippo-WTTIL, the worlds largest independent telecom infrastructure company. Under the aggrement, IBM will provide the comprehensive technical support to overhaul Quippo-WTTIL IT infrastructure system which will include managing the hardware, mailing and infrastructure management software applications. The release further adds that IBM will deploy server and storage support, networking and security services at QUIPPO-WTTILs hosted data centre in Gurgaon. And will also host and manage Quippo-WTTILs Lotus Notes and provide managed services for all offices across the country.
According to the official release, the agreement is a step towards creating a unified IT environment for the successful functioning of the joint entity - Quippo-WTTIL. The technology services provided by IBM will synchronize the companys business processes enabling maximum operational efficiency. IBM will deploy server and storage support, networking and security services at QUIPPO-WTTILs hosted data centre in Gurgaon. IBM will also host and manage Quippo-WTTILs Lotus Notes and provide managed services for all offices across the country.
Announcing the deal Mr. Arun Kapur, CEO, Quippo-WTTIL said, With focus on customer centricity and innovation, it was crucial for us to blend the IT requirements with our business objectives, especially in todays competitive environment. With this agreement, our aim is not just to have an IT partner but an enabler of growth that can help us enhance our operational efficiencies which will, in turn, benefit our operator partners. We chose to work with IBM because their world-class IT products and solutions will help us further enhance our competencies that can be leveraged for future growth.
Mobile telephony is growing tremendously all over the world especially in growth markets such as India, and communication service providers are choosing IBM to help deliver next generation services to keep pace with market shift and customer demand, said Neeraj Sharma, Director - Integrated Technology Services, IBM India/South Asia.
IBMs Integrated Managed Services Centre (IMC) addresses the burgeoning market for managed services in India. The state of the art remote management services centre houses leading edge tools and solutions that provide visibility, control and automation of IT tasks enabling companies to focus on their core business while outsourcing the operational IT support issues. The scalability and dynamic nature of the solution being provided by IBM will ensure excellent hosting and managed services for Quippo-WTTIL for a robust and resilient IT infrastructure.
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