In 
Any IT investment that ITDMs put in should have a business reason, the business imperative that made him go ahead and deploy enterprise mobility. This means he has to have use cases for better evaluation as to what exactly he is going to do with the mobile application.
So, the rationale behind enterprise mobility is important. Is it employee productivity, reduction of transaction time or customer satisfaction?
IT managers need to delve deeper and formulate a secure framework which means whether an app been run or not or whether the enterprise assets have been extended to employees and customers.Enterpriseassets, here, mean an application, the WiFi environment in which one is roaming within the organisation, e-mails. On giving this access to people in the organization, ITDMs have to examine the success of the adoption.
Another best practice is from the adoption and usability perspective. The observation is that some employees strongly feel they don’t want to clog their personal devices for their professional commitments.
Privacy is a big factor that hinders an effective enterprise mobility deployment across organizations. So, IT managers need to convince the employees that this would not compromise on personal data or privacy. This strategy will not change the employee’s persona.
When IT managers start on this journey, they need to deploy apps for internal as well as for external. They must ensure that they deploy the apps across all the platforms. These apps have extremely short shelf lives. So, the question is about how they could manage new releases, new applications, new versions that come across all the platforms. They must think of a strategy that comes under the model of Build-Deploy- Manage-Secure for all the apps over a period of time.
IT managers also need to check how these apps are going to talk to the back-end. They must ask themselves how they will ensure a robust compliance and security framework around the entire app governance. They have to ensure that there is no scope of reverse engineering of this app and no one can misuse the data in isolation.
IT managers should stop looking at point solutions and look at enterprise mobility in a much holistic way. The total cost of ownership (TCO) should be looked at while identifying the solution.
IT managers should evaluate the support administration and system management in totality. The four pillars of enterprise mobility cannot be evaluated in silos. It has to be an end-to-end.
Add new comment