Digital Customer Service

Four imperatives that customer service and support leaders must address to deliver digital customer service in 2019

Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer...

Feb 12, 2019

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Digital Customer Service

Four imperatives that customer service and support leaders must address to deliver digital customer service in 2019

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