ICICI Prudential is automating its IT and business processes with BMC Software’s Control-M workload automation solution.

The BMC Control-M solution integrates the management of critical scheduling processes from a single point of control. Additionally, it eradicates errors in a simplified and automated fashion. This in turn results in significant time and cost saving for companies. The implementation of BMC Control-M has reduced the scheduled workload processing time in the range of 10-15 percent for ICICI Prudential Life.

BMC Control-M’s compatibility with diverse systems enables significant increases in productivity and cost savings, simultaneously mitigating risks and ensuring seamless service delivery in a heterogeneously distributed environment.

The solution provides lower total cost of ownership, with features such as instant notifications for delays and errors. BMC Control-M’s easy-to-use self-service interface enables clients to have a single view of services provided to their business users.

“Our business depends on ‘on-time’ batch cycle completion,” said V.V. Balaji, executive vice president, Technology and Service Delivery at ICICI Prudential Life. “BMC Control-M is helping us optimize this process. It is aligned with our organizational objectives of reducing total cost of ownership and improving operational efficiency.”

The BMC Control-M solution is tightly integrated with the AS/400 systems for Life-Asia, an online, real-time life administration system for insurance products, which makes it easier for the operations team to manage scheduled jobs-processing, without the need to log on to production systems. The BMC Control-M solution also eliminates incidences of human error by automating reporting on batch job timelines and providing easy access to production systems. It is also making it easy to meet security and audit compliance requirements for global standards, such as SOX and ISO/IEC 27001.

Key performance indicators for any operations depend on efficiency, effectiveness, value addition and control of those processes. BMC Control-M has enabled ICICI Prudential Life to achieve those objectives and is in line with their larger plan to automate virtually all processes over a period of time. This will enable the company to provide its customers with the highest level of real-time service.