Part of the Adobe Solutions for Customer Experience Management, Adobe LiveCycle ES (Enterprise Suite) is an integrated server solution that helps automate the creation and generation of all kinds of outbound correspondence, from high-volume batch-generated statements and bills to high-touch ad hoc correspondence such as loan offers and claim letters.

LiveCycle ES integrates all forms of correspondence – even those previously handled as individual letters and emails – into a unified solution that improves accountability and compliance, monitors and helps protect document access and drives profits with interactive personalisation that builds customer loyalty and confidence.

According to a Celent report on document automation solution-vendors for the insurance industry: “The Adobe LiveCycle suite is one of the most technologically advanced document automation systems on the market.” With the addition of the Correspondence Management Solution Accelerator, financial institutions can leverage best practice and reduce production time to deliver the highest quality human-interactive correspondence.